Terms and Conditions

Definitions:

Passenger means the persons/you in whose name or on whose behalf the booking is made. Company means “ Sedor International Pvt Ltd”
Booking means confirmation by the passenger to travel on a specific tour by paying a non- refundable advance of Rs.50, 000/-per person for Tours.

Legal Discretion of the company:

Passenger's signature on the booking form or paying the registration amount shall mean acceptance in totally of the Terms & Condition contained herein by the passengers. Booking form it shall be deemed that the other have duly authorized the Concerned signing passenger. There is no contract between the Company & the client until the company has received the appropriate advance as booking amount. The full payment must be received in accordance with procedures laid down in the payment terms. If not paid in that time, the company reserves the right to cancel the booking with consequent loss of booking amount & apply cancellation charges as mentioned in this brochure.

The company has full discretion to cancel the application of any of the desiring Participants without assigning any reason after acceptance of the booking amount but prior to the commencement of the tour. In the event the company terminates the contract, the company may refund the booking amount without payment of any Interest.

All disputes pertaining to the tour & travel conducted by the company and any Claims arising there under shall be subject to Pune jurisdiction only.

The company shall be entitled to amend, alter, vary or withdraw any tour or Holiday facility it has advertised or published or to substitute a hotel or air journey, bus journey or commencement of the tour or date etc. for the Reason, which may be deemed fit & proper by the company & the participants, shall. Have no rights to raise any dispute regarding the same.

Any claim or complaint by the client must be notified to the company in writing within 5 working days from the end of the tour. No claim notified to the company later than this period will be considered by the Company.

The company shall operate all tours with a minimum group size of 30 students in each group. If the group strength falls below 30 passengers, the company reserves the right to prepone/ postpone/ merge or cancel the tour. However the following options will be available to the passenger:

Travel on the preponed or postponed tour date, however in such case a difference amount towards the losses incurred due to the cancellation of the original tour date will be levied

In case the passenger is unable to travel on the postponed or preponed date the company shall levy cancellation charges of a minimum of Rs. 10000/-per head or actual, whichever is higher and the balance amount will be refunded to the client within 72 hours of the cancellation date of the tour

The company reserves the sole right to change the hotel, transport, and sightseeing, tour itinerary and any such components of the tour booking at any moment of time due to unavoidable circumstances.

Liability & Loss of Property or Life:

The company shall in no circumstances whatsoever be liable to the client or any other person traveling for the loss of Property or Life due to the following reasons:

Any change in flight schedule or meals not being served during the air journey. Expenses for the same have to be borne by the passenger.

Delay or changes in train, bus, flight, ship, or other services, sickness, weather conditions, strikes, war, quarantine or any other causes beyond the control of the Company.

Sightseeing missed and/ or the program being curtailed after commencement of the tour and before the due period due to any unavoidable circumstances and any reason beyond our control such as political, monument under renovation, heavy rush at Sightseeing places, road traffic congestion , weather conditions and other reasons affecting the smooth operations of the tour.

Death, personal injury, accident, sickness, delay, discomfort.

Health and Insurance –
All passengers will be provided with a Medical Insurance covering their stay abroad. Sedor International Pvt Ltd will not bear any responsibility towards any costs arising out of illness, accidents or any expenses not included in the tour cost. These costs will be covered by the medical insurance and the responsibility for the settlement of claims will lie with the passenger. Sedor International Pvt Ltd will not undertake the financial responsibility of the passenger in any case, whatsoever. Passengers will be traveling at their own risk.

Passport and Valuables –
Passengers are advised to keep their Passport; foreign currency & other belongings safely and in case of loss or theft, the resulting costs will be borne by the concerned passenger. Passengers should keep photocopies of their passport & travelers' cheques with them at their respective residence. In case of loss/theft of passport, the traveler has to discontinue the tour & apply for new passport in the nearest Indian embassy/Consulate at his own cost. In such event the traveler will have to discontinue the tour and return back to India. The Company will not compensate any amount for the same. Sedor International Pvt Ltd strictly advises all passengers on tour to keep all their valuables/cash & other important documents with themselves during the full duration of the tour.

Visa –
All the passengers must have a Valid Visa for traveling on Tour. It is the sole discretion of the Consulates to ask for original documents or call the passengers for a personal interview at any time. In case the visa application is rejected by the concerned consulate or authorities due to any reason whatsoever, the company shall not be liable or responsible for the same. The Visa cost and charges in this respect shall be borne by the passenger. In order to reapply for the visa the extra charge of the reapplication of the visa will have to be borne by the passenger. Only first application charges are included in the package cost.

Medically unfit passenger –
If any passenger on tour takes seriously ill during the duration of the tour, the concerned passenger will have to discontinue the tour with immediate effect & return to India at his/her own expense. The final decision whether he/she should discontinue the tour will lie with the Tour Escort on tour, depending on the local doctor's medical advice. Company will not be liable for compensation of any kind whatsoever in such a case.

Misbehavior on tour –
If the tour escort finds any tourist misbehaving during the tour, the tour escort retains the right to debar that tourist without refund. Smoking & Drinking alcohol is strictly prohibited during the bus journey.

Privacy of Information –
All personal information provided by the passenger to the Company is considered as confidential and will be shared only with airlines, hotels and tour operators. However it will be mandatory for the Company to disclose the information furnished by the passenger if such disclosure is required by law or by an order by court or the rules and enquiry by any government / statutory agency having regulatory authority over the company.

Balance Payment –
Full payment towards your tour will be payable at least 60 days prior to the departure date. And the travel kit along with the valid stamped visa on your passport will be handed over to you only after the full payment is received

Cancellation Rules –
In case the passenger wishes to cancel the tour the following cancellation charges will be levied on receipt of a written request within the following time frame:

  1. 51 to 60 Days before the tour: 20% of the total tour cost will be deducted for the cancellation.
  2. 31 to 50 Days before the tour: 30% of the total tour cost will be deducted for the cancellation
  3. 16 to 30 Days before the tour: 40 % of the total tour cost will be deducted for the cancellation
  4. 08 to 15 Days before the tour: 50 % of the total tour cost will be deducted for the cancellation
  5. 04 to 07 Days before the tour: 75 % of the total tour cost will be deducted for the cancellation
  6. 00 to 03 Days before the tour: 100 % of the total tour cost will be deducted for the cancellation


1184/4, Gokulnagar B Wing ,
FC Rd. Shivajinagar, Pune 411005
Contact : +91 8329615500, 9834755707
Email : info@sedorinternational.com

Opening Hours :

Mon - Fri: 10:30 AM - 5:30 PM

Saturday: 10:30 AM - 2.00 PM

Sunday: Closed

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